Terms of Service
HelloNutra – Terms of Service
OVERVIEW
Welcome to HelloNutra! The terms “we”, “us” and “our” refer to HelloNutra. HelloNutra operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). HelloNutra is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. HelloNutra reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until HelloNutra confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as HelloNutra may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores and to promptly update such information as needed.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Once products are transferred to the carrier, title and risk of loss passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, video, audio, and design elements, are owned by HelloNutra or its licensors and are protected by intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. Unauthorized use is prohibited.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to third-party tools which are provided “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for third-party content, products, or services accessed through those links.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
HelloNutra is powered by Shopify. Shopify is not responsible for any aspect of sales or transactions between you and HelloNutra.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
If you submit feedback, you grant HelloNutra a perpetual, royalty-free license to use such feedback for any purpose.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent, or prohibited activities.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, except as expressly stated.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, HelloNutra shall not be liable for any damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless HelloNutra and its affiliates from any claims arising from your use of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and HelloNutra regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign these Terms without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction in which HelloNutra is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Info@ShopHelloNutra.com.
Our contact information is posted below:
HelloNutra
Info@ShopHelloNutra.com
1221 Brickell Ave, Suite 900
Miami, FL 33131
United States
800-587-9218